Coronavirus (COVID-19) Preparedness Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the health department.

Raleigh General Hospital Reimplements Zero Visitor Protocol

For the safety of its patients, staff and providers, Raleigh General Hospital announced today that it is re-implementing certain visitor restrictions in response to the recent increase in COVID-19 cases in the community.

Zero Visitor Restrictions and Guidelines

Effective July 22, 2020, visitors are not allowed within Raleigh General Hospital unless they meet the following exceptions:   

• OB patients (1 adult visitor), Pediatrics (1 parent or guardian) and patients at end-of-life.

Limited Access Points

• Main Lobby (‪6:00 am to 8:00 pm) and Emergency Department entrance (‪24/7).

Screening Guidelines

Raleigh General Hospital continues to screen all individuals who enter its facilities for symptoms consistent with COVID-19. Individuals who do not pass the evaluation criteria will be denied entry.

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.

Quick Links:

Call DHHR's COVID-19 information hotline 24/7, toll-free at 1-800-887-4304.

Universal Masking

Raleigh General Hospital is taking every precaution to keep our patients and staff safe, and prevent the spread of COVID-19 in our facilities. For this reason, we are following the CDC recommendation and state mandate, that anyone who enters our facility must wear a face mask at all times.

Visitors must bring their own mask from home to help conserve hospital supplies for patients and staff.

Why wear a mask? Recent studies show that universal masking, in addition to practicing social distancing and proper hand hygiene, can help prevent the spread of infectious diseases like COVID-19, especially in individuals who may not know they are ill. And until there is a vaccine, these measures are our best line of defense in protecting not only you, but also our healthcare workers and community members.

Please be smart and do your part. Wear a mask! We all have a responsibility to protect one another against the spread of COVID-19 and make our communities healthier.

For more information from the CDC on face coverings and how to make your own, click here

To learn more about the many ways we are working to ensure your safety while you are in our care, click here

Additional Resources: